10-06-2023 : In a significant development aimed at enhancing the travel experience for passengers, the authorities at Srinagar Airport have officially inaugurated the innovative e-Cart service called ‘Drop & Go.’ This service aims to streamline the entry process for travelers and alleviate the challenges posed by vehicle checking, baggage screening, and personal frisking procedures, which often result in substantial delays.
Javed Anjum, the Director of Srinagar Airport, took the initiative to formally launch the e-Carts, announcing that an initial fleet of four vehicles would be deployed, with plans to expand the fleet in the future. The primary objective behind this initiative is to ensure that passengers enjoy a seamless travel experience. The authorities are keen to receive feedback from passengers, as it will help further improve the service.
Under the newly implemented system, passengers will conveniently drop off their vehicles at the designated drop gate and proceed through a swift baggage screening process utilizing state-of-the-art X-ray technology. Once the screening is complete, passengers can effortlessly board the newly introduced eco-friendly battery-operated e-Carts, which will transport them directly to the terminal building.
Sunil, a passenger who recently availed the e-Cart service, expressed his appreciation for the efforts made by the Airport authorities. He remarked that this initiative should have been implemented earlier, considering the convenience it offers. Previously, passengers had to endure a tiresome 1-kilometer walk from the gate to the terminal, but now, with the e-Cart service, this ordeal has been significantly alleviated.
Another passenger named Lalit lauded the ‘Drop & Go’ initiative, emphasizing its necessity. He highlighted the challenges faced by elders and children, particularly when taxis were unavailable. After undergoing baggage screening, they had no choice but to cover the entire distance on foot. Gaurav commended the authorities for taking this much-needed step to improve passenger experience and convenience.
The introduction of the ‘Drop & Go’ e-Cart service at Srinagar Airport signifies a significant advancement in modernizing airport operations and providing travelers with a smoother and more efficient journey. It reflects the commitment of the airport authorities to adapt to the evolving needs of passengers and to ensure their utmost comfort and satisfaction.