Air India Express Cancels Guwahati-Hyderabad Flight Citing Operational Reasons
Flight IX 2884 called off due to ‘unforeseen operational reasons’; passengers left frustrated over lack of communication.
Guwahati/Hyderabad, Nov 28: Air India Express on Thursday announced the cancellation of its flight IX 2884 from Guwahati to Hyderabad citing “unforeseen operational reasons.”
The announcement followed public complaints by Indian cricketer Mohammed Siraj, who highlighted the airline’s delay and poor communication regarding the flight.
In response to Siraj’s post on X, Air India Express said, “We regret to inform you that the flight has been cancelled due to unforeseen operational reasons. Our team at the airport is actively assisting all guests with the necessary arrangements. We understand how difficult this situation is, and we truly appreciate your patience and understanding. Please be assured that our team will continue to keep you updated and extend all possible support.”
Siraj, the fast bowler of the Indian cricket team, had expressed frustration over the delay on Wednesday evening. The flight was scheduled to depart at 7:25 pm, but passengers were left waiting for over four hours without proper updates.
“Air India flight no IX 2884 from Guwahati to Hyderabad was supposed to take off at 7.25, however, there has been no communication from the airline and after repeatedly following up, they have just delayed the flight with no proper reasoning. This has been really frustrating and this is the basic ask by every passenger,” Siraj posted on X.
He added, “Flight delayed by 4 hours and still no update has left us stranded. Worst airline experience. I really would not advise anyone to take this flight if they can’t take a stand.”
